The aging population, rising health care costs, and cutbacks contribute to the fact that the provided care is not always appropriate or guaranteed. As a result, citizens often live at home with reduced self-reliance. GHOR Haaglanden (medical part of the Safety Region) took the initiative to map out reduced self-reliance to get answers regarding; How can we get more information during an incident and how can we make self-reliant and reduced self-reliant citizens aware of their role and opportunities for citizen participation? As a project group member, I have been involved with stakeholder analysis, communication strategy, and means and research.

For the Dutch Urban Search & Rescue organization, I have written a communication plan, including stakeholder analysis and advice regarding their website and other existing tools and new tools.